FAQs

Frequently Asked Questions


Yes!  Crop2Shop’s Chat function allows direct communication between parties through the website.

Yes!  Crop2Shop facilitates payment via credit cards, PayPal and Stripe through the website, but allows for cash transactions as well.  The logistics for cash transactions are managed through the website’s Chat function.

Yes!  Households can use Crop2Shop in the exact same way that retailers can. Simply register as a "Retailer" then start shopping for your fruit, vegetables, meat and more!

Definitely! First create your first item showing your retail pricing (for example) and the appropriate pricing and quantities (e.g. "Ea" or "dozen," etc.) for that. Then use the "Duplicate Product" button to create a duplicate of that item. Then rename the duplicate (e.g. as "bulk" or "wholesale") for your wholesale pricing and show the appropriate pricing and quantities (e.g. "20-lb" etc.) for that item. Please see this video for a very brief tutorial.
Your customer is not able to checkout until s/he has communicated with you and confirmed the payment terms and delivery logistics. Once you've confirmed those logistics through the chat and your customer checks out, an order will appear under the "Orders" menu item on the left side of your dashboard. Click on that menu item and then the button for recent orders on the right side of the page. Then click on the "Complete Delivery" button next to any unfulfilled orders that appear in the window to confirm the transaction. This video tutorial shows how it's done.

These are handled directly between the parties either in-person at delivery or through the Chat function of the website in a manner similar to an in-person farmstand.

Well!  We think you'll find Crop2Shop so useful that you may decide not to bother with the time and expense of maintaining a dedicated website.  But you may of course continue your sales through your other online or in-person avenues.  Reminder that there is no cost to the farmer for use of the platform.

We recognize that both the farmer and the retailer have unique constraints on both sides of the transaction.  The default mode of transportation is for the producer/farmer to transport to the retailer or household.  But which ever method is selected, the Chat function on the website is provided so that all aspects of delivery (days of the week, times, means and responsibility for delivery) can be arranged between the producer and retailer.  Note: an option for third-party transportation will be added to the platform in the future.

It costs nothing for producers to join and to use Crop2Shop!  Retailers pay a small surcharge on the price negotiated for the product(s), which is added to the total for the transaction.

Yes!  Restaurants can participate in Crop2Shop in the exact same way that storefronts can.  Simply register as a "Retailer," then start shopping!