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Yes! Crop2Shop’s Chat function allows direct communication between parties through the website.
Frequently Asked Questions
Yes! Crop2Shop facilitates payment via credit cards, PayPal and Stripe through the website, but allows for cash transactions as well. The logistics for cash transactions are managed through the website’s Chat function.
Yes! And without the web-hosting fees! In addition to showing your available products with pricing and providing you with a fully functional e-commerce capability, you can customize your "Virtual Farmstand" to include your farm's logo, banner graphics and an "About Us" narrative for your farm. This video shows how!
Of course if you have a website you'd like to maintain, your Crop2Shop Virtual Farmstand is perfectly complementary with it. You can even include a link to Crop2Shop on your website to help you manage your orders!
Yes! Households can use Crop2Shop in the exact same way that retailers can. Simply register as a "Retailer" then start shopping for your fruit, vegetables, meat and more!
Definitely! First create your first item showing your retail pricing (for example) and the appropriate pricing and quantities (e.g. "Ea" or "dozen," etc.) for that. Then use the "Create a duplicate of this item" button to create a duplicate. Then rename the duplicate (e.g. as "bulk" or "wholesale") for your wholesale pricing and show the appropriate pricing and quantities (e.g. "20-lb" etc.) for that item. Please see this video for a very brief tutorial.
We understand! Anytime is the best time to get started selling with Crop2Shop, but if you're too busy in the summer you can easily set up and maintain your Virtual Farmstand in the Winter. Just add all of the items you anticipate selling in the coming year with pricing (even if tentatively) and quantities, but mark them as "Out of Stock." Then as your products come in during the season, change the availability status and, as needed, the pricing. Then you're ready to sell! This video shows how!
Your customer is not able to checkout until s/he has communicated with you and confirmed the payment terms and delivery logistics. Once you've confirmed those logistics through the chat and your customer checks out, an order will appear under the "Orders" menu item on the left side of your dashboard. Click on that menu item and then the button for recent orders on the right side of the page. Then click on the "Complete Delivery" button next to any unfulfilled orders that appear in the window to confirm the transaction. This video tutorial shows how it's done.
These are handled directly between the parties either in-person at delivery or through the Chat function of the website in a manner similar to an in-person farmstand.
Well! We think you'll find Crop2Shop so useful that you may decide not to bother with the time and expense of maintaining a dedicated website. But you may of course continue your sales through your other online or in-person avenues. Reminder that there is no cost to the farmer for use of the platform.
We recognize that both the farmer and the retailer have unique constraints on both sides of the transaction. The default mode of transportation is for the producer/farmer to transport to the retailer or household. But which ever method is selected, the Chat function on the website is provided so that all aspects of delivery (days of the week, times, means and responsibility for delivery) can be arranged between the producer and retailer. Note: an option for third-party transportation will be added to the platform in the future.