FAQs

Frequently Asked Questions


Yes!  Crop2Shop’s Chat function allows direct communication between parties through the website.

Yes!  Crop2Shop facilitates payment via credit cards, PayPal and Stripe through the website, but allows for cash transactions as well.  The logistics for cash transactions are managed through the website’s Chat function.

Yes! And without the web-hosting fees!  In addition to showing your available products with pricing and providing you with a fully functional e-commerce capability, you can customize your "Virtual Farmstand" to include your farm's logo, banner graphics and an "About Us" narrative for your farm.  This video shows how! Of course if you have a website you'd like to maintain, your Crop2Shop Virtual Farmstand is perfectly complementary with it.  You can even include a link to Crop2Shop on your website to help you manage your orders!

Yes!  Households can use Crop2Shop in the exact same way that retailers can. Simply register as a "Retailer" then start shopping for your fruit, vegetables, meat and more!

Definitely! First create your first item showing your retail pricing (for example) and the appropriate pricing and quantities (e.g. "Ea" or "dozen," etc.) for that. Then use the "Create a duplicate of this item" button to create a duplicate. Then rename the duplicate (e.g. as "bulk" or "wholesale") for your wholesale pricing and show the appropriate pricing and quantities (e.g. "20-lb" etc.) for that item. Please see this video for a very brief tutorial.
No! You can manage your items through bulk actions marking as many as you need to as "Available" or "Out-of-Stock" in one bulk action from your Dashboard. This Video demo of bulk action to change product status shows you how!
We understand!  Anytime is the best time to get started selling with Crop2Shop, but if you're too busy in the summer you can easily set up and maintain your Virtual Farmstand in the Winter.  Just add all of the items you anticipate selling in the coming year with pricing (even if tentatively) and quantities, but mark them as "Out of Stock."  Then as your products come in during the season, change the availability status and, as needed, the pricing.  Then you're ready to sell!  This video shows how!
Very often Crop2Shop customers want to go straight to their preferred farmers and farmers prefer the same! It's easy to do!  Just navigate to your "Virtual Farmstand," and copy the URL from your browser window.  Then share that URL on your website, business cards, and social media to send your customers right to your site!  This video shows how to do it.
Your customer is not able to checkout until s/he has communicated with you and confirmed the payment terms and delivery logistics. Once you've confirmed those logistics through the chat and your customer checks out, an order will appear under the "Orders" menu item on the left side of your dashboard. Click on that menu item and then the button for recent orders on the right side of the page. Then click on the "Complete Delivery" button next to any unfulfilled orders that appear in the window to confirm the transaction. This video tutorial shows how it's done.

These are handled directly between the parties either in-person at delivery or through the Chat function of the website in a manner similar to an in-person farmstand.